Under the covid-19 pandemic, we couldn’t help conducting remote user testing using Zoom and Figma Prototyping Tool and prepared some task-based questions focusing on five process and features. All tests were recorded.
We recruited two participants in their twenties. The first participant liked journaling by hand and recording a piece of her events. She had tried to write a diary using a journal app once, but did not used this app anymore because all journals were not able to get restored when she deleted them.Other participant also liked to write a mood journal at night and posted her daily life like a journal on instagram stories sometimes.
They both liked the onboarding process, answered that sign up and log in button were seemed well and whole process was easy to follow and quite intuitive. Next, the first participant liked backgrounds that colors are changed depending on mood selection in journaling process. However, she were confused whether should press one or several mood emojis. The second participant answered sad emoji was first seen on the journaling page and it would be nice that done button to go down. Both replied that whole page was easy to understand and well designed for short journals.
Moreover, Both responded quite positively to our AI recommendation feature and design, but one respondant was little worried about a privacy issue. The analysis page was received a positive response from them, they answered that the page was intuitive and useful and the feature that mood data are automatically updated. The second participant said dark mode might be better with low in saturation and darken colors and watch feature was not that necessary but responded the interface was well designed. She was also interested in using our watchface. Overall, Both said the whole process and design were well satisfied and intended to use the app if writing a journal often.